1. Exhibitor passes
  2. Passes for stand builders/contractors
  3. Navigation, general information
  4. Paperwork, services
  5. Security

1. Exhibitor passes

QUESTION ANSWER
How can I get exhibitor passes included in the participation cost? To get exhibitor passes at service desks, you have to present the following
  • Power of attorney (D.01);
  • Application for exhibitor passes (D.02); the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names of the personnel who will work at the stand during the exhibition.
How many exhibitor passes are included in the participation cost? Exhibitor passes are allotted as follows
  • one pass per 3 sq m if the rented space is under 90 sq m
  • if the rented space is over 90 sq m, 30 passes and one additional pass per every 6 sq m of the rented space which exceeds 90 sq m.
If I lose my exhibitor pass, can I get a new one?Contact our service desks (see Fairgrounds Layout). New exhibitor passes are issued on presentation of a valid I.D. (eg. a passport).
Can I get a new exhibitor pass if there is a mistake in the old one or another person works at the exhibition?Yes, a new pass is issued in exchange for the old one at the service desk (Fairgrounds Layout).
Is an exhibitor pass valid for admission to Expocentre Fairgrounds during the assembly and dismantling periods?Exhibitor passes are multiple entry passes to Expocentre Fairgrounds valid during the assembly, running and dismantling periods.

2. Passes for stand builders/contractors

QUESTION ANSWER
How can I get passes for my company's personnel present at the stand during assembly/dismantling? To get passes valid during the assembly/dismantling periods at service desks, you have to present the following
  • Power of attorney (D.01);
  • Application for technicians' passes (D.04A) in two originals; the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names of the personnel who will work at the stand during the assembly/dismantling periods*.
* In this case the passes are issued without approval (stamps) of Fire Department No.160, Expoconsta OOO and the Exhibition Management. Passport details are not mandatory either.
How to get passes for stand builders/contractors? present the following
  • Power of attorney (D.01);
  • Application for technicians' passes (D.04) in two originals; the application have to be made on your company's letterhead, be duly stamped and signed by your company's CEO; it must contain the names and passport details (date and place of birth, permanent and current addresses) of the stand builders. The application must be duly stamped by Fire Department No.160, Expoconsta OOO and the Exhibition Management (see Fairgrounds Layout).

3. Navigation, general information

QUESTION ANSWER
Before the exhibition

You can see the Fairgrounds Layout here.
What is the actual address of Expocentre Fairgrounds?Krasnopresnenskaya naberezhnaya 14, Moscow
How to get to Expocentre Fairgrounds by public transport?
  • Vystavochnaya metro station, Delovoy Tsentr metro station
Where can I see the exhibition schedule of Expocentre?See the Calendar of Events section of Expocentre's official website.
Where can I get an exhibition catalogue?You can buy them in ticket offices and at services desks (see Fairgrounds Layout). Exhibitors can get their free copy of the catalogue in the Exhibition Management office.
Where can I get invitations to the exhibition?In the Exhibition Management office (only for company-participants; see contacts at the exhibition website).
Where to sign a business trip certificate?In pass offices at entrances to the venue, the Exhibition Management and at service desks (see Fairgrounds Layout).
During the exhibition
Where can I find a visitor registration zone?At any entrance to Expocentre Fairgrounds or in pavilions depending on the exhibition. For more information contact the Exhibition Management or our service desks (see Fairgrounds Layout).
How to find a participating company?See the exhibition website, official exhibition guide, official exhibition catalogue.
Where and when the official opening ceremony is held?Contact Exhibition Management or our service desk on + 7 (499) 795-37-79.
Where can I find a cloakroom?In every pavilion (the cloakroom of Pavilion No.7 is for participants only).
Where can I find free WiFi hotspots at Expocentre Fairgrounds?See locations of WiFi hotspots.
Where can I have lunch?There are cafes in pavilions. To have lunches delivered to your stand, contact our official partner Expomeal, OOO +7 499 255 40 02 (see Fairgrounds Layout).
What are opening hours of exhibitions?Exhibitions are open from 10.00 to 18.00; on the last day of the exhibition, they are open till 16.00.
Is there a lost and found at the venue?Unfortunately, no. In case you lost or found something, please contact a pavilion manager or Security Department on +7 (499) 795-25-24.
How can I make an announcement about lost documents?Contact service desks on + 7 (499) 795-37-79.
Is there a storage room at the venue? The storage room can be used only by visitors of an exhibition.
It is located at the West Entrance of the Fairgrounds in pavilion 8, hall 5.
Open hours: from 10.00 till 18.00, on the last work day of an exhibition – till 16.00.

4. Paperwork, services

QUESTION ANSWER
How is the stand cleaning included in the participation cost done?Daily vacuum cleaning of stand is included in the participation cost. Daily stand cleaning is carried out once a day every day during the exhibition and includes vacuum cleaning of stand carpeting and emptying of waste baskets. This service is provided to all participants in the exhibitions organized by Expocentre AO.
How to book a hotel?Contact travel companies, partners of Expocentre AO.
How to arrange a buffet lunch?Contact our service desk on + 7 (499) 795-37-79.
How to arrange a meeting/negotiations?Contact Conventions Department of Expocentre on + 7 (499) 795-39-65.
How and where to rent audio- video-presentation equipment?Contact companies accredited by Expocentre AO. See the list of companies here.
Where can I order
– advertising at Expocentre Fairgrounds
– an advertising broadcast?		– Contact our service desks (see Fairgrounds Layout) on +7 (499) 795-25-97, (499) 795-37-86
Where can I use a computer, Internet?– In the Business Centre (for exhibitors only)
– At service desks (see Fairgrounds Layout).

5. Security

QUESTION ANSWER
Can I park my car at Expocentre Fairgrounds during the daytime during the assembly, running and dismantling of an exhibition?Contact our service desk (see Fairgrounds Layout) to get a parking pass. Parking is allowed from 8.00 to 20.00.
If I have a parking pass, can I leave my car overnight at Expocentre Fairgrounds?No, OVERNIGHT PARKING IS PROHIBITED.
Does a driver of a vehicle which brings exhibits to the fairgrounds have to have an individual pass?No. But if there are several passengers in the vehicle, each of them must have a pass.
Where and how can I get tickets for a group visit to Expocentre Fairgrounds? (a group of students, etc.)Contact the Exhibition Management. You can also get special passes in pass offices by presenting a list of students signed by a dean.